The Story Goes Ltd. Privacy Policy

Our contact details

Name: The Story Goes Ltd., trading as Momentous Films

Address: 167-169 Great Portland Street, London W1W 5PF

Telephone Number: 020 8148 4180

E-mail: hello at momentousfilms.co.uk

The type of personal information we collect

  • Your name, address, telephone number and email address
  • Details of any event you would like us to film
  • Details you supply in relation to work you ask us to complete
  • Website user statistics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
  • To be able to carry out the work you have asked us to complete
  • To be able to send you information you have indicated to us that you would like to receive

We may share this information with venue owners, suppliers and contractors to be able to carry out the services you have hired us to do.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us via email or post at the addresses indicated at the top of this page.

How we store your personal information

Your information is securely stored.

We keep your personal details for as long as is necessary to carry out our contractual and legal obligations . We will then delete or anonymise your information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.  Our contact details are listed at the top of this page.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us (our contact details are at the top of this page).

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last updated: 21 March 2024.